Frequently Asked Questions

Your Questions Answered


1. What is Knox Thomas?

We are a UK-based market compliance consultancy offering health and safety consulting, machinery safety, and CE/UKCA marking support to businesses.

 

2. What services does Knox Thomas offer?

We provide market legislation support, compliance gap analysis, safety and risk assessments, and health and safety consulting services.

 

3. Where is Knox Thomas located?

We have two offices: Longridge Business Centre in Preston, Lancashire, and Lowther House in Kendal, Cumbria.

 

4. How can I contact Knox Thomas?

Email us at [email protected] or call +44 (0)333 0344 280. You can also book a consultation directly through our website.

 

5. Does Knox Thomas offer free consultations?

Yes. We offer a free initial consultation, which can be booked via our online meeting system.

 

6. How quickly does Knox Thomas respond to enquiries?

We aim to respond to all enquiries within 24 hours.

 

7. What is CE/UKCA marking?

CE and UKCA marks indicate that a product meets the health, safety, and environmental protection requirements of EU and UK legislation respectively.

 

8. Is CE/UKCA marking self-certification?

Yes. The vast majority of products follow a self-certification process. For machinery, only 23 specific machine types require third-party notified body involvement.

 

9. How many regulations apply to CE/UKCA marking?

Over 20 EU Directives and an equivalent number of UK Statutory Instruments apply to CE/UKCA marking, along with hundreds of harmonised standards.

 

10. What is market legislation support?

Our market legislation support helps businesses navigate CE/UKCA marking requirements, including identifying applicable legislation, understanding harmonised standards, and achieving compliance.

 

11. What does your market legislation support include?

Our services include self-certification guidance, legislation scope identification, harmonised/designated standards advice, compliance gap assessment, technical file support, and Declaration of Conformity assistance.

 

12. What is a compliance gap analysis?

Our compliance gap analysis identifies the differences between your machinery’s current state and the legislative safety requirements needed to achieve certification.

 

13. What is a technical file?

A technical file is a document that justifies compliance with CE/UKCA marking requirements. It is an essential component of the certification process, and we can help you build one.

 

14. What is a Declaration of Conformity?

A Declaration of Conformity is a formal document stating that your product meets all applicable legislative requirements for CE/UKCA marking. We assist in generating this document.

 

15. What are harmonised or designated standards?

Harmonised (EU) and designated (UK) standards are technical specifications that, when followed, provide a presumption of conformity with legislative requirements.

 

16. What is a safety and risk assessment?

Our safety and risk assessments identify workplace and machinery hazards, evaluate existing controls, and provide recommendations to minimise risk and ensure legal compliance.

 

17. What is PUWER?

PUWER is the Provision and Use of Work Equipment Regulations 1998. It sets legal requirements for the safe use of work equipment in the UK.

 

18. Does Knox Thomas help with PUWER compliance?

Yes. We help businesses comply with PUWER through safety and risk assessments of machinery and processes.

 

19. Does Knox Thomas have a PUWER app?

Yes. We offer a free downloadable PUWER app, available via our website.

 

20. When should I use health and safety consulting services?

When introducing new equipment, processes, or environments; following an accident or HSE visit; after legislation changes; to improve safety compliance; or as a routine precaution.

 

21. Can Knox Thomas help after an HSE visit?

Yes. We provide health and safety consulting before or after HSE inspections to ensure compliance.

 

22. What industries does Knox Thomas work with?

We work across multiple industries including food and beverage, industrial manufacturing, offshore wind, consumer product and construction products manufacturing.

 

23. Who is on the Knox Thomas team?

Our team includes Tom Chaldecott (Director and Senior Machinery Safety Consultant), David Ely (Operations Director), Jon Fry (Workplace Safety Consultant), Andrew Steventon (Machinery Safety Consultant) and Daniel Keen (Junior Machinery Safety Consultant).

 

24. What is Knox Thomas’s company registration number?

We are registered in England under company number 14805633 with VAT registration number 446 8129 72.

 

25. What is Knox Thomas’s mission?

Our mission is to help businesses keep people safe and stay legal by taking responsibility for the safety of what they manufacture, operate, and supply.

 

26. What is Knox Thomas’s goal?

Our goal is to become industry’s first-choice independent consultancy for all compliance and safety needs within the next 10 years.

 

27. What are Knox Thomas’s core values?

Our values are long-term commitment, hard work, honesty, accountability, principled decision-making, active listening, and building strong relationships.

 

28. Why should I invest in proper safety management?

Proper safety management reduces accident frequency, claim liability, insurance premiums, and downtime. It increases work efficiency, company morale, and business reputation.



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